Contact / Support

Reneos.shop is operated by RLDGlobal Commerce Inc., a Canadian company. RENEOS™ is a trademark of RLDGlobal Commerce Inc.

Service client / Customer support

For any questions regarding an order, download, digital file, invoice, or RENEOS™ product, please contact us with your order number.

Email support client / Store support: support@rldglobal.ca

Email contact général / General contact: contact@rldglobal.ca

Email facturation / Billing: billing@rldglobal.ca

Délais de réponse / Response time

We aim to respond within 1 to 2 business days. Requests related to download access, corrupted files, or incorrect files delivered are processed with priority.

Informations à inclure

• Name used when ordering
• Shopify order number
• Email used for purchase
• Name of the product concerned
• Short description of the problem

Last updated / Dernière mise à jour : 30 juillet 2026.